Sofia, Bulgaria +359 89 444 8441 [email protected] 24 / 7

How to Book a Transfer

If you go on a trip, will help you to find the best private transfers from the airport to the hotel and return in just a few minutes.

1. Choose a route

Start typing pick-up and drop-off locations in the search form and choose it in the list. When you are done, click the «Find transfer» button to see the available options.

If you did not find your route, please send us a request by email. Your request will be processed by our staff.

2. Choose vehicle type

Each transfer type is provided with the information about the number of passengers, luggage capacity and price. Children are counted as passengers. The price doesn’t depend on the number of passengers or date. Choose the necessary option and click the «Book transfer» button to proceed with the booking.

3. Specify your route details

Specify your flight number and hotel address. If you don’t know flight number, type departure city name. If you go from the airport, specify arrival time according to your ticket and the terminal of the airport. If you go to the airport, take in consideration 3 hours before the flight departure and transfer duration.

Specify total number of passengers, including children. If you travel with children, book also childseats. If you need to book a round trip, specify the return date.

Type name for the nameplate, your contact email and mobile phone number. Your phone number will be useful if the driver doesn’t find you in the pick-up point.

4. Make a prepayment - Not necessarily

You are not required to pay in advance.

If you want to pre-pay, you need to pay a small part or full payment to book a car transfer. The remaining balance should be paid to the driver upon arrival. You also can make full payment in advance or book without prepayment. All payments are made via Paypal, Visa and Mastercard. These are the most secure and convenient ways of online-payment.

In case of cancellation at least 24 hours before the trip your prepayment will be fully refunded.

As soon as you finish the prepayment, your booking will be confirmed and the transfer will be booked. A message with your order details will be sent to your e-mail.

5. The driver will meet you

The driver will meet you at the specified time. He will monitor your flight arrival according to its number. He will have your phone number. He will contact you, if necessary. You should communicate with us if you arrive earlier or later, and we will inform the driver.

You should pay the remaining balance to the driver in cash as soon as you arrive to the drop-off point.

Changes and Cancellations

In case of emergency changes (changes in time or place, delayed flights, custom delays, etc.) simply call and inform us. If you find mistakes in your booking details and want them to be changed, contact us as soon as possible. We will make corrections and send you a confirmation e-mail with the updated information.

If your plans change, you can always cancel your order. You can do this by following the cancellation link in your confirmation e-mail. If you cancel your order no later than 24 hours before the trip, your payment will be fully refunded within business days. You can also cancel your booking via our manager.

If you have any questions, do not hesitate to contact us.